How to Cancel Subscriptions on iPhone and Android (and Ask for a Refund)

Deleting an app doesn't stop its subscription. Here's where to cancel on iPhone and Android, how to find subscriptions billed elsewhere, and how refund requests work.

How to Cancel Subscriptions on iPhone and Android (and Ask for a Refund)
Photo: Polina Tankilevitch / Pexels

On an iPhone, cancel subscriptions in Settings > [your name] > Subscriptions. On Android, open the Google Play Store, tap your profile picture, then Payments & subscriptions > Subscriptions. If a subscription isn’t listed in either place, it’s billed directly by the company or through your carrier, and you’ll need to cancel on their website or app.

One rule applies everywhere: deleting an app does not cancel its subscription. Cancel at least a day before the renewal date to avoid another charge.

First, find out who’s billing you

Charge on your statement Who bills you Where to cancel
Apple, APPLE.COM/BILL Apple App Store iPhone Settings, or account.apple.com
Google, Google Play Google Play Store Play Store app or play.google.com
The service’s own name The company directly The company’s website or app account settings
Your wireless or cable bill Your carrier or provider Carrier account or the service, depending on the bundle

If you don’t recognize a charge, search your email for “receipt from Apple” or “Google Play order receipt” to see which account was used.

How to cancel a subscription on iPhone or iPad

  1. Open Settings.
  2. Tap your name at the top.
  3. Tap Subscriptions.
  4. Choose the subscription.
  5. Tap Cancel Subscription (or Cancel Free Trial) and confirm.

You can also get there from the App Store app by tapping your profile picture, then Subscriptions. If you don’t see a Cancel button and the subscription shows an expiration date, it’s already canceled and will end on that date. If the subscription isn’t listed, check that you’re signed in with the right Apple Account, or that it isn’t billed through a family member’s account in Family Sharing. Apple’s guide on canceling a subscription from Apple also covers Mac, Windows and the web at account.apple.com.

How to cancel a subscription on Android

  1. Open the Google Play Store app.
  2. Tap your profile picture in the top right.
  3. Tap Payments & subscriptions > Subscriptions.
  4. Choose the subscription and tap Cancel subscription.
  5. Follow the prompts. Google Play may offer to pause some subscriptions instead.

If you have more than one Google account on the phone, switch accounts from the profile menu and check each one. You can also cancel at play.google.com on a computer.

Subscriptions billed directly by the service

Many streaming, news, dating and fitness services let you subscribe on their website, in which case Apple and Google have no record of it. Cancel by signing in on the service’s website and looking under Account, Membership, Billing or Plan. Amazon Prime is a common example; see our guide to canceling Amazon Prime. If you’re cutting back rather than quitting, our tips to lower your streaming bill cover ad tiers, bundles and rotating services.

Take a screenshot of the cancellation confirmation and keep the confirmation email until the next billing date has passed.

How to request a refund

Canceling stops future renewals but doesn’t refund what you’ve already paid. Refunds are discretionary, not guaranteed.

Apple

  1. Go to reportaproblem.apple.com and sign in.
  2. Choose I’d like to, then Request a refund.
  3. Pick a reason, select the subscription or purchase, and submit.

Apple says to allow 24 to 48 hours for an update on your request. See Apple’s page on requesting a refund.

Google Play

  • Within 48 hours of a purchase, you can request a refund through Google Play: on play.google.com, open your profile, go to Payments & subscriptions > Budget & order history, find the order and choose Report a problem.
  • After 48 hours, Google generally directs you to contact the app’s developer, who sets its own refund policy.

Direct billing

Contact the company’s support. If a company keeps charging you after you canceled, you can dispute the charge with your card issuer and keep your cancellation proof handy.

What about the FTC’s “click to cancel” rule?

The Federal Trade Commission finalized a “click to cancel” rule in 2024 that would have required canceling to be as easy as signing up. A federal appeals court vacated that rule in July 2025 before it took full effect. In 2026 the FTC began a new rulemaking on subscription and automatic-renewal practices, but as of this writing no replacement federal rule is in force. The FTC still brings cases against hard-to-cancel subscriptions under existing laws such as the Restore Online Shoppers’ Confidence Act, and some states, including California, have their own automatic-renewal laws. If a company makes canceling unreasonably hard, you can report it at ReportFraud.ftc.gov or to your state attorney general.

Watch out for cancellation scams

Scammers send emails and texts claiming a subscription is about to renew and urging you to call a number to cancel. Don’t use links or phone numbers in unexpected messages. Go directly to your iPhone Settings, the Play Store, or the company’s official website instead. Our guide to spotting scam text messages covers the common versions.

Bottom line

Check Settings > [your name] > Subscriptions on iPhone and Payments & subscriptions in the Play Store on Android, then look for direct-billed services on your card statement. Cancel before the renewal date, keep the confirmation, and request a refund through Apple or Google if you were charged for something you didn’t want.

FAQ

Will I lose access immediately after canceling?

Usually not. With Apple and Google Play, you keep access until the end of the current billing period. Direct-billed services set their own rules.

How do I cancel a free trial before I’m charged?

Cancel it the same way as a subscription. On iPhone, canceling a free trial may end access right away, so do it when you’re sure you won’t use it.

Why can’t I find a subscription on my phone?

It may be on another Apple or Google account, billed by a family organizer, through your carrier, or directly by the company.

Does uninstalling an app stop the subscription?

No. You have to cancel it in Settings, the Play Store or the service’s website.